Thanks for sending us a message! We'll get back to you as soon as we can
Please select an option that most closely describes you. This allows us to direct your inquiry to the correct Noctrix support team.
By completing and submitting this form, I agree to be contacted by Noctrix Health and its representatives at the email address and phone number I have provided with information about Noctrix Health products and services. This information can be used to determine product or service availability, improve Noctrix engagement with customers and to pre-populate future Noctrix documentation to streamline my customer experience. I understand that the information I provide will be used and shared according to the Noctrix Health Privacy Policy.
You can also call us at (866) EASE-RLS
Effective date: July 1, 2024
Noctrix Health, Inc. ("Noctrix", "we", "us" or "our) conducts business within the United States. We understand the importance of privacy to our customers, visitors, suppliers, business partners, employees, and other individuals ("you", the "user", or "data subject"). We are committed to protecting and respecting your privacy.
This Noctrix privacy policy ("Policy") applies only to information collected through the website on which it is posted ("Site") as well as any other applications (apps), events, newsletters, communications, or services provided by or on behalf of Noctrix that link or reference this Policy ("Services"). It does not apply to third-party platforms or to other Noctrix-operated websites or other Noctrix-operated platforms where it is not linked or referenced. This Policy may be supplemented or amended from time to time by additional privacy notices ("Privacy Notices"), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.
Some of the information we collect through this Site or using our Services may be "Personal Data" as defined below. Among other things, this Policy describes:
If you have a disability, you may request access to this Policy in an alternative format by contacting info@noctrixhealth.com.
Where any of your Personal Data is processed based on your consent, you may revoke your consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you) by contacting us directly at info@noctrixhealth.com.
This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided at the bottom of each page of this Site.
Except as written in any other disclaimers, policies, or other notices on this Site, this Policy and the Terms of Use are the complete agreement between you and Noctrix with respect to your use of this Site. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. There may be additional terms that apply to particular materials on or sections of this Site.
Noctrix reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site.
Personal Data means any information relating to an identified or identifiable natural person ("Data Subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
How we collect Personal Data will depend upon the nature of your dealings with us. We collect and use non-Personal Data differently from Personal Data. Whenever it is reasonable and practical to do so, we will collect your Personal Data directly from you. We may also collect Personal Data from third parties, including in the course of providing products to you such as from our distributors, your healthcare practitioners, your caregiver/family member, guardian, publicly available information and databases supplied by third parties.
If you are one of our suppliers, distributors or a healthcare professional that uses our products, your Personal Data may be collected from you, your employer, other employees, or third parties. Similarly, if you are a prospective employee, we may collect information through third parties such as recruiters.
If you choose not to provide some Personal Data to us, this may affect our ability to provide products or services to you.
Generally, Personal Data we collect may include but is not limited to:
If you are a someone who uses our products including clinical trial participants: we may collect additional specific information about your use of our products and you, such as your gender, date of birth, your medical history and conditions, treatment, device information, family and social history, medical inquiries you or your physician make, and adverse events you report. We may receive some of this information from third parties, such as our distributors or your health care professional. Some of this information may be, but is not always, anonymized, or de-identified. If you are a clinical trial participant, your information will be used in accordance with the informed consent and applicable law.
If you are a supplier, customer, distributor, or a healthcare professional: we may collect additional specific information including information about your professional details, practice specialty and areas of interest, membership of professional associations, product usage and your dealings with us.
If you are an employee, contractor, or applicant: we may collect additional specific information including your gender, date of birth, contact details, information collected in our employment records, including tax file number, job application, reference checks, curriculum vitae/resume, records of training, documentation of performance appraisals and disciplinary matters, employment terms, and medical condition or history. We may receive some of this information from third parties such as recruiters or from reference checks.
Noctrix collects the information you manually provide (e.g., using your keyboard, mouse, or touchscreen) when you use this Site. For example, we collect the information you provide if you choose to complete a pre-screening questionnaire entitled, "Am I a Candidate?" or similar questionnaire, contact us with questions, or otherwise interact with this Site. Some of the information you may choose to manually provide will be Personal Data including but not limited to:
For the Personal Data that you manually provide through this Site, we will use your Personal Data in accordance with the authorization that you complete when you provide your Personal Data to us.
Noctrix collects information through this Site by using cookies and other tracking technologies to analyze performance and traffic on our Site and to collect information about your use of this Site including pertaining to viewing content related to health conditions, your IP address, session statistics, or your browser and device information (collectively, "information"). If you provide your authorization or consent, we share this information with third-party companies to enhance your web experience and services while using our website. We will not share this information with third-party analytics companies without your authorization.
We may process your Personal Data for a legitimate legal basis (e.g., To fulfill our obligations to you under a contract). If you purchase a product from us, we may process your personal data in order to fulfill our contract with you.
As required by law. Where we are required to comply with our legal obligations, or to establish and defend our legal rights, or to prevent and detect crimes such as fraud.
We may use the information we collect through this Site for various purposes, including but not limited to:
Generally, the purpose for which we collect Personal Data will be apparent from the way in which we collect it or will be disclosed before or at the time of collection. We may use your information, including Personal Data to:
Our headquarters are in the United States. We may have offices, use service providers, and have distributors in other jurisdictions and may disclose your information to other companies in our corporate group, or to databases or servers overseas which may be provided to us by our third-party service providers. As a result, your Personal Data may sometimes be shared with others and transferred and processed outside of your home country. We may share your Personal Data with:
We will not sell, share, or otherwise distribute Personal Data about you to any person, except as provided in this Policy and in accordance with applicable law and regulation. The circumstances in which we may disclose that information include where:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.
Noctrix takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we seek to use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored electronically, whether by us or a third party.
Noctrix is headquartered and conducts its business operations in the United States. As such, if you are located in another country, we may store, collect, transfer, and process your Personal Data outside of your country of residence. By using this Site or otherwise providing your information to Noctrix, you acknowledge and agree that your information will be handled in accordance with this Policy and the laws of the United States and may no longer be subject to the laws of your country.
We will always keep Personal Data for the period required to comply with applicable laws, regulations, guidance, codes of conduct, product approvals, license requirements, ethical and safety requirements. We may also maintain your information as required to comply with any contract to which we are a party. Otherwise, we keep your Personal Data for as long as Noctrix has legitimate business purposes such as to provide you with access to product and longer to assist us in best addressing any safety matters that may arise with respect to our products, or, where you have contacted us with a question or request, for as long as necessary to allow us to respond to your question or request.
This Website is not targeted to children under the age of 18 and we do not knowingly collect or solicit Personal Data about such children. If we discover that a child has provided us with Personal Data online through this Website, we will delete this information as quickly as possible. If you believe we may have received Personal Data from a child under the age of 18, please contact us immediately.
You may revoke your consent for the receipt of communication that we send to you at any time by using the "unsubscribe" functionality included in our emails to you or by contacting us directly at info@noctrixhealth.com.
You should note that this will not affect all communications from us, for example, we are legally required to provide notices such as notification of a data breach in which case you should expect to receive a notification via email. It is important that the Personal Data we hold about you is accurate and current. Please let us know if your Personal Data changes.
You may make a request to access, confirm processing, correct, or delete your Personal Data or otherwise object to our processing of such Personal Data by contacting us directly. We will respond to reasonable requests in accordance with applicable law and subject to legal and contractual restrictions. We will not discriminate against you for exercising these rights.
There may be times where we cannot comply with your request. For example, if such disclosure would interfere with the privacy of others or if it would result in a breach of confidentiality. We will provide an explanation for our refusal to grant access.
California residents, please also see the respective Privacy Addendum.
This Policy applies only to the Noctrix-operated websites on which it is posted. Noctrix and its affiliates may operate different websites for different purposes and in different countries, where different laws may apply. If you visit another Noctrix website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed. This Site may also contain links to websites that are not operated by or on behalf of Noctrix or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Noctrix does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any Personal Data.
If you have any questions regarding this Policy or about our privacy practices, or need to contact us for purposes related to this Policy, please contact us on the below details:
Email: info@noctrixhealth.com
Mail:
Noctrix Health, Inc.
6700 Koll Center Pkwy
Suite 310
Pleasanton, CA 94566
Effective July 1, 2024
Our Site does not respond to Do Not Track ("DNT") signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided in this Policy.
California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, you can contact us using the contact information provided in this Policy and include the email address associated with your account.
Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
The NTX150 Tonic Motor Activation (TOMAC) System is contraindicated for use in patients with the following:
The device cannot be used while driving, operating machinery, or during any activity in which electrical stimulation can put the patient at risk of injury
Adverse events, or side effects, are risks associated with the use of this device. There is a potential for the following side effects, which are typically mild to moderate and resolve over time:
Proper use of the device as described in the Instructions for Use (IFU) can help reduce or prevent the following complications:
Effective Date: 10/1/23
These Terms of Use ("Terms of Use" or "Terms") describe the rules for visitors to this Noctrix Health ("we", "us", "our", or "Noctrix") website ("Website"). Access to and use of our Website is subject to these Terms and all applicable laws. By using our Website, you agree to these Terms and all other rules, policies, and procedures, without limitation or qualification. If you do not agree to this, do not access or otherwise use any of our Website.
Noctrix is incorporated under the laws of the State of California and its headquarters are located at:
Noctrix HealthCALL 911 FOR AN EMERGENCY.
THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE OR OTHER PROFESSIONAL ADVICE. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.
The information on this Website may relate to products or services offered by Noctrix and its materials are intended to offer general educational information only. Nothing contained within the Website is intended to be relied upon as medical advice, instruction for medical diagnosis, or instruction for treatment. Any information provided through the Website should be considered to be hypothetical, and not be considered complete, nor should it be relied upon to suggest a course of treatment for any particular individual. Information received from the Website should not be relied upon for personal, medical, legal, technical, or financial decisions. Noctrix does not, through the Website or otherwise, directly or indirectly practice medicine, render medical advice, or provide medical services. After reviewing the Website and before taking any action related to any content on the Website, you are expected to make a reasonable investigation into, and consider the potential consequences of, any such action. This includes, but is not limited to, talking to your doctor to determine the best course of treatment for your individual condition. If you obtain any information through the Website, you use such information at your own risk.
This Website contains information about products and therapies that may not be approved, cleared, or authorized in your geography. You may see information about products or therapies that are not available in your country.
Although we have attempted to provide accurate information on our Website, we assume no responsibility for, and do not guarantee, the accuracy, effectiveness, and suitability of any information contained on this Website. This information is presented "AS IS" and may include technical inaccuracies or errors. We may change the information provided on our Website at any time, without notice.
The materials on this Website belong to or are licensed to us. They are protected by United States and foreign copyright laws. You agree to abide by all copyright notices, trademark rules, information, and restrictions contained in our Website, and you won't use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any of our Website (i) without the prior consent of the owner or (ii) in a way that violates someone else's (including Noctrix) rights. You won't modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Website. Subject to these Terms, you may e-mail, download, or print copies of materials on this website for personal, noncommercial use or for purposes of using our Website only.
Product names and services on this Website belong to us and are protected by the United States and foreign trademark laws. Use of these trademarks or service marks without express written consent is strictly prohibited.
Title to materials remains with us or with the authors of the materials contained on this website. All rights not expressly granted are reserved.
Use of materials or trademarks on this Website in a manner not clearly allowed by these Terms constitutes a violation of your agreement with us and may be in violation of copyright, trademark, and other laws. If this is the case, we will automatically revoke your permission to use this Website.
These Terms, and any personally identifiable information in electronic communications to our Website, are additionally governed by our Privacy Policy.
Anything you post, upload, share, store, or otherwise provide through our Website, including any feedback, comments, ideas, inventions, concepts, techniques or know-how disclosed therein, is your "User Submission" and will be treated as non-confidential and non-proprietary. You are solely responsible for all User Submissions you contribute to the Website. You represent that all User Submissions submitted by you are accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. All such information becomes the property of Noctrix or its affiliates and may be used, without compensation to you, for any purpose whatsoever, including disclosure to third parties and/or developing, manufacturing and/or marketing products or services.
Users will Text REST to 84514 to receive information and updates on products and services from Noctrix Health, Inc. Message frequency may vary per user. Text "HELP" to 84514 for help. Text "STOP" to cancel.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to support@noctrixhealth.com or call 866-327-3757.
If you have any questions regarding privacy, please read our privacy policy at https://noctrixhealth.com/privacy-policy/.
Users are granted a non-exclusive, revocable and limited license to link to this Website. We reserve the right to revoke this license at any time generally or specifically, including your right to use any specific links. If revoked, you agree to remove any and all such links to this Website without delay. No link to this Website may be associated with advertising or used in a manner that appears to endorse any organization, product, or service. Users shall not use links in any website or other context which a reasonable person may consider inappropriate, obscene, defamatory, harassing, malicious or offensive. Users must not use or display our logos or trademarks without our written, prior permission.
This Website may contain links to websites operated by other parties. The linked websites are not under our control, and we are not responsible for the content available on any other websites linked to this Website. Such links do not imply our endorsement of material on any other website and we disclaim all liability with regard to your access to such linked websites. We provide links to other websites as a convenience to users, and access to any other websites linked to this Website is at your own risk.
Certain content from third parties may be made available as part of our Website. We do not endorse or guarantee the accuracy or completeness of this content.
In addition to these Terms of Use and the Privacy Policy, you may be subject to additional terms that may apply when you access particular services or materials on certain areas in this Website, such as when you follow a link from this Website. Please read our Privacy Policy to learn how we protect and use information that we gather through this website.
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Website. We may, in our sole discretion, report actual or perceived violations to law enforcement or other appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms of Use, we may (but are not obligated to): conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend access to our Website to any user being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of these Terms of Use could subject you to criminal or civil penalties.
We reserve the right to seek all remedies available at law and in equity for violations of these Terms of Use, including the right to block access from a particular Internet address to our Website.
ALL CONTENT ON THIS WEBSITE IS PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS. NOCTRIX AND ITS LICENSORS, SUPPLIERS, PARTNERS, PARENT, SUBSIDIARIES OR AFFILIATED ENTITIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONSULTANTS, CONTRACT EMPLOYEES, REPRESENTATIVES AND AGENTS, AND EACH OF THEIR RESPECTIVE SUCCESSORS AND ASSIGNS (NOCTRIX AND ALL SUCH PARTIES TOGETHER, THE "NOCTRIX PARTIES") HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE NOCTRIX PARTIES MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THIS WEBSITE.
THE NOCTRIX PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES THAT USE OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THIS WEBSITE IS FREE OF VIRUSES AND ANY OTHER POTENTIALLY DESTRUCTIVE COMPUTER CODE.
Some jurisdictions do not allow limitations on implied warranties, so one or more of the above limitations may not apply to you.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT NEITHER ANY NOCTRIX PARTY NOR ANY OTHER PERSON OR COMPANY ASSOCIATED WITH NOCTRIX SHALL BE LIABLE FOR ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE OR THE MATERIALS ON THIS WEBSITE. THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
We reserve the right to revise these Terms of Use or any portion of them at any time by updating this posting on our Website, sending you an email, and/or notifying you by some other means. If you use the Services in any way after revisions to the Terms are effective, you are bound by any such revisions. You should periodically visit this page to review the current Terms of Use that apply to your use of our Website.
Provisions that, by their nature, should survive termination of these Terms of Use will survive termination of these Terms of Use. By way of example, all of the following will survive termination: any obligation you have to indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and any terms regarding disputes between us.
If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
You agree to indemnify and hold the Noctrix Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to any claims relating to (a) your use of the Website (including any actions taken by a third party using your account), and (b) your violation of these Terms, the Privacy Policy. In the event of such a claim, suit, or action ("Claim"), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
These Terms of Use are governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles, and the federal laws of the United States.
By using this Website, you agree that the only proper jurisdiction and venue for any dispute with Noctrix, or in any way related to your use of this Website, is exclusively in state court in California, USA, or federal court in the Northern District of California. You hereby irrevocably consent and submit to the personal jurisdiction of said courts for all such purposes. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of these Terms of Use is taking place or originating.
